T2L
Mobile App Development

Service Marketplace App with 58% Growth in Total Booking Value

A booking app connecting customers with local service and equipment providers. Clear prices, live availability and instant booking grew active users from 6,400 to 17,900 in six months.

Mobile App DevelopmentService marketplaceFlutter

Client: Local services marketplace

Industry: Marketplaces, Local Services & Equipment Rental

Platforms: iOS, Android

Timeline: 5 months

Team: 7 specialists

Technology: Flutter, Firebase, Google Maps, Mapbox

Our role: Technical leadership and mobile app development

Result: +58% total booking value in 6 months

Key Results

+58% - total value of bookings on the platform

6,400 → 17,900 - active users in six months (+179%)

+41% - more visitors completing a booking

36% faster - to make a booking

+67% - more orders processed with no new hires

The Challenge

Customers looking for local services or heavy equipment had to search across scattered ads, call several suppliers, negotiate prices and arrange bookings by hand. Prices and availability were hard to check, and every order needed a member of staff to process it.

As demand grew, the manual process became a bottleneck.

Scattered providers. Services were advertised across many channels.

Unclear prices and availability. Customers couldn’t easily compare or confirm.

Manual bookings. Every order needed phone calls and staff time.

Growth meant hiring. More orders required more operations staff.

What We Did

Brought every provider into one catalogue. Services have clear categories, prices and availability, so customers compare options without calling around.

Added location-based search. Customers find services near them, filtered by location, category and availability on a map.

Automated booking. Real-time availability checks, instant confirmations and live status updates replace manual coordination.

Gave providers their own dashboard. Providers manage bookings, schedules, availability and earnings in one place.

Built trust with reviews. Customer ratings and reviews help others choose with confidence and keep service quality high.

Gave the team full visibility. Admin dashboards show booking value, activity, provider performance and key operational metrics.

Built one app for iOS and Android. A shared Flutter codebase, with Firebase, Google Maps and Mapbox powering sync and location features.

Delivered in five months. Our team led the technical approach with a team of seven.

The Result

In the first six months, the marketplace grew fast without growing its operations team.

  • 58% higher total booking value
  • 179% growth, from 6,400 to 17,900 active users
  • 41% more visitors completing a booking
  • 36% faster booking
  • 67% more orders processed with the same team

About the Project

This service marketplace connects customers with local service providers, including heavy equipment suppliers, through a cross-platform app for iOS and Android. Time2Launch led the technical approach and delivered the platform in five months with a team of seven.

The app is built with Flutter, with Firebase for real-time updates and Google Maps and Mapbox for geolocation and map-based search. Key features include a unified service catalogue, location-aware search and filters, automated booking with real-time availability, a provider dashboard, ratings and reviews, and admin analytics for GMV and operations.

The project reflects our experience in Flutter app development for marketplace products. Building a booking or services marketplace? See our cross-platform app development and mobile app development services.

Related case studies: Local Experiences Marketplace · Multi-Vendor E-commerce Marketplace

Tell us about your project!

Your request will be my top priority once it reaches my inbox. I will make sure that the best team that fits your task will contact you as quickly as possible.

Oleg Romanov

Oleg Romanov

Founder at Time2Launch

Email

hq@time2launch.uk

Call

+44 7496 000 511

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